Page 105 - History-of-flooringLR
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Growing over its 30 years of existence, TradeChoice Carpet &   Doing whatever it takes
              Flooring now has 11 branches nationwide with a new one   An efficient service, in branch, online and over the phone, all
              opening in Chessington, Surrey this year.            make a difference to your business. We go the extra mile;
                                                                   nothing is too much trouble.
              Of course, the biggest change which has happened to the
              company recently is that in October 2022, the business changed   These customer values which TradeChoice Carpet & Flooring
              its name from ‘Carpet & Flooring’ to ‘TradeChoice Carpet &   stands for, allow our customers to focus on what they do best:
              Flooring’ along with a fresh set of customer values.  earning a living and being competitive.

              To better reflect the company’s position in the trade market,   Further to the set of customer values, TradeChoice Carpet &
              ‘Trade Choice’ was incorporated into the existing ‘Carpet &   Flooring continues to offer the trade regular promotional offers,
              Flooring’ name. Our customers have always been at the very   saving them money without compromising on quality, as well as
              heart of the business and we’re always striving to make   offering stock clearance lines.
              improvements where we can so our new name reflects this,
              reaffirming our trade focus and what we do well so that ‘you can   And this is just the beginning! The business aims to further
              rely on us to make your job easier’.                 improve its service levels by opening a new transactional
                                                                   website in the coming months which will offer greater
              Our customer values that you can rely on us for are:   convenience, competitive pricing and feature specific trade
              A great deal more                                    tools. Additionally, the business is also set to invest in a
              TradeChoice Carpet & Flooring gives you:             significant number of new branches in the coming years to
              •  Competitive pricing on a comprehensive range of products  ensure we service more areas of the UK. We are committed to
              •  A loyalty scheme – the ‘Red Carpet Club’ – whereby   continually evolve to meet the business needs of our customers
               customers’ purchases can earn points which can be spent on   with a commitment to provide a more effective local service.
               hundreds of incredible rewards, from luxury hampers to   You can truly rely on us to make your job easier!
               luxury holidays
              •  A quality own-brand alternative, CFS, which is designed to   Address and contact details
               cover all project types – commercial, education, care homes,   Head Office Address: Arrow Valley,
               residential and leisure, for both new-build and renovation  Claybrook Drive, Redditch, B98 0FY

              We pay attention to what the customers ask for so the materials,   Email: customer.services@tradechoice.com
              styles and colours in the floor covering ranges are bang up-to-  Website: www.tradechoice.com
              date. CFS offers both contractors and designers a vast choice to   Telephone: 01527 511860
              suit any budget at a consistently high level of quality.
                                                                   Twitter: twitter.com/tradechoicecnf
              Knowledgeable staff                                  Facebook: facebook.com/tradechoicecnf
              You can rely on us for the answers. Our helpful, knowledgeable   LinkedIn: linkedin.com/company/tradechoicecnf
              and well-trained staff are always reassuring to do business with.  Instagram: instagram.com/tradechoicecnf

              Reliable service                                     Live chat with Customer Services: Visit the tradechoice.com
              We focus on accuracy. Our network and delivery capabilities   website and click the orange icon at the bottom right of any
              help get products, in the quantities you need, when and   webpage to chat with an experienced member of our Customer
              wherever you need them.                              Services team.































                 TradeChoice Carpet & Flooring warehouse


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