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020 8517 5711        Piper Hales
                                                                         info@piperhales.co.uk  Unit 6b, Cromwell Centre,
                                                                         www.piperhales.co.uk  Ilford, Redbridge, Essex  IG6 3UG




                                                            and White Hall. Before   and directing the company into different
                                                            Robert Scott was part    avenues of work. This also involves
                                                            of the company, John’s   working alongside Jennie Norris who
                                                            nephew Tony Piper, left the   runs the daily operations. You mainly see
                                                            fitting team and became a   Robert Scott working in advance of the
                                                            director, working alongside   team, holding meetings on future projects.
                                                            John and Bill Piper. In 2016,   He’s currently overseeing the processes
                                                            Robert Scott, Richard Bond   to be undertaken at the later part of 2024
                                                            and Tony Piper oversaw   and early 2025.
                                                            the successful merge      All installers that work for the company
                                                            of both companies and    have CSCS cards and NVQs. They also attend
                                                            the start of Piper Hales   training courses regularly to ensure they’re
                                                            Flooring Group, which    on top of new products and the development
                                                            would be based in Barking   of new skills. Piper Hales site supervisors
               HE PIPER HALES FLOORING GROUP    for the first few years. The company now   have SSSTS training, FITA moisture testing
            Tcame about after the successful merge   operates from Hainault.         certification and attend commercial
            of Hales flooring and Piper Flooring. Both   The company covers all areas of the UK,   estimating courses to ensure they can offer
            companies have a rich history in the   but its main locations are London, Kent,   its clients the best possible service.
            commercial flooring sector with over 40   Essex, East Anglia and the Midlands. It   Examples of successful installations the
            years of trading. Hales was established   installs various commercial and domestic   company have recently completed are the
            in 1966 by Bill Hales who fitted for   floorcoverings including LVT, sheet vinyl,   NHS Homerton project in partnership with
            Armstrong on many construction sites.   broadloom carpets and carpet tiles and   Platinum Consulting, as well as working on
            In 1985 Richard Bond joined Hales and   also have a team dedicated to laminate   RG Carter sites including Minster Close and
            sought to diversify the client base by   and engineered wood installs. This also   Fox project. Another project it was involved
            starting to carry out projects in health   includes the full subfloor preparation part   in was the sanctuary homes on behalf of
            care and local authority sectors. Piper   of the installation.           Kier, where care home communal areas
            Flooring was founded by John Piper in   The main sectors the flooring contractor   require a skill set and site team who’re used
            1977, working out of Broadway market   carry out projects in are healthcare,   to working around residents and staff.
            and specialised in contract projects for   schools and new builds. It also has a   Piper Hales have recently upgraded its
            the Ministry of Defence and HMP prisons.   reactive department for clients such as   motor fleet to ensure less carbon footprint
            Piper Flooring’s history includes sites   Mears and Keir, where at times, repairs are   is produced. The company’s waste scheme
            such as HMS Belfast, the Tower of London   required urgently to schools and hospitals.  alongside Waste King, ensures materials
                                                              The company offers a   where possible, are recycled rather than
                                                             dedicated team, from its   going to land fill. F.Ball’s recycling scheme
                                                             staff to the fitting team.   is also going to play a big part in the
                                                             They all have an in-depth   contractor’s upcoming projects.
                                                             history of flooring and   Regarding upcoming challenges,
                                                             feedback to their clients   Piper Hales says the UK seems to have
                                                             and fitting standards.  slowed down for the early part of 2025,
                                                              To sum the company     however the company is in a good position
                                                             up, Piper Hales work    with secured projects. With the slowdown
                                                             closely with its valued   in new builds and the housing market, the
                                                             clients working towards   flooring sector could start to feel
                                                             its upcoming projects   the pinch.  
















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         28  CFJ The Contractor Supplement 2025                                                   www.contractflooringjournal.co.uk
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