Page 78 - CFJ_Feb26
P. 78

ADVICE & INFORMATION



              Artificial intelligence in HR and recruitment


                The Equality Act 2010 establishes that   Data security presents additional   penalties and reputational damage.
              employers must prevent recruitment   serious concerns requiring careful   Regular system audits are imperative
              processes from producing discriminatory   consideration. Flooring businesses   to identify concealed bias within
              results, whether through direct or indirect   must recognise the risks surrounding   algorithms and verify security integrity,
              discrimination.                    commercially sensitive information,   system robustness and ongoing
                Automated tools that disadvantage   including project specifications, client   compliance with equality, data protection
              protected groups, encompassing     databases, pricing strategies, supplier   and employment legislation. Algorithm
              characteristics including sex, race,   relationships, and employee records,   training data requires systematic scrutiny
              age, disability and religion, may trigger   which could be unintentionally exposed   to confirm it represents diverse candidate
              employment tribunal claims. Crucially,   through public AI systems.   populations across ethnicities, genders,
              legal accountability rests entirely with the   For contractors operating in   ages and educational backgrounds—not
              employing contractor, not the technology   competitive tender environments where   just historical patterns that may reflect
              supplier providing the AI platform.  commercial confidentiality is paramount,   past industry imbalances.
              Data protection requirements       such data breaches could prove      Continuous human review of all
              The General Data Protection Regulation   catastrophic, potentially compromising   system outputs remains essential to
              (GDPR) and Data Protection Act 2018   competitive advantage and damaging   verify alignment with organisational
              establish specific legal requirements for   hard-won client relationships built over   policies, industry standards and
              employers deploying AI technologies.   years of reliable project delivery.  regulatory obligations. This oversight
              GDPR explicitly safeguards data subjects,   Essential safeguards      should extend beyond initial recruitment
              job applicants, and existing employees   Businesses integrating AI technology   to encompass performance monitoring,
              from consequential decisions that rest   into recruitment and HR operations   disciplinary processes and any
              solely upon automated processing.   should establish comprehensive written   automated assessments affecting
                Companies cannot depend exclusively   policies governing both organisational   employees’ terms and conditions.
              on AI for recruitment decisions, performance   accountability and staff conduct regarding   Fundamentally, human oversight must be
              evaluations, disciplinary actions or   AI usage. These policies need not be overly   embedded throughout every AI-dependent
              termination determinations; there must   complex, but they must be clear, accessible   process. This encompasses scheduled
              be practical human involvement.    and consistently enforced.         reviews, explicit accountability structures
                                                                  Such policies must   for automated systems and thorough
                                                                 identify authorised   training for directors, contracts managers,
                                                                 tools and acceptable   HR personnel and anyone else utilising
                                                                 applications,      these technologies for workforce decisions.
                                                                 alongside expressly   Current legislation is unambiguous -
                                                                 prohibited activities,   significant decisions affecting individuals
                                                                 particularly       must remain under direct human control,
                                                                 uploading          with clear documentation demonstrating
                                                                 confidential client   that meaningful human judgment was
                                                                 information, project   exercised.
                                                                 specifications,    In conclusion
                                                                 pricing data or    Effective human supervision, systematic
                                                                 employee records to   audits and transparent governance
                                                                 public AI platforms.  frameworks are mandatory for those
                                                                  Clear governance   embracing AI recruitment tools. Delegating
                                                                 frameworks         decision-making authority entirely to
                                                                 establishing       automated systems generates substantial
                                                                 who monitors AI    legal exposure and reputational jeopardy
                                                                 deployment and     that could prove terminal for smaller
                                                                 how often systems   businesses.
                                                                 are reviewed are    As courts and tribunals adopt
                                                                 essential. Whilst   increasingly stringent positions on AI-
                                                                 these measures     related failures, whether discriminatory
                                                                 cannot eliminate   recruitment practices, flawed automated
                                                                 risk completely,   dismissals or inadequate procedural
                                                                 they substantially   fairness, businesses must ensure
                                                                 reduce vulnerability   operational efficiencies never compromise
                                                                 to discrimination   legal compliance or equitable treatment of
                                                                 claims and data    staff and applicants. 
                                                                 protection breaches   www.coodes.co.uk
                                                                 that could result in     Steph Marsh is an employment law specialist and
                                                                 significant financial   head of employment team at Coodes Solicitors



         78  CFJ February 2026                                                                    www.contractflooringjournal.co.uk
                                                                                                            @CFJMagazine
   73   74   75   76   77   78   79   80   81   82   83