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 COMPANY PROFILE 

                                                        DAVID STRYDOM
                   The challenge that changed everything



                  How business turmoil during Covid-19 taught the founder of 360 Degree Flooring
                                to trust his instincts while balancing risk and opportunity

              AN Windsor says he’s built a company that combines skill,   favourite projects often involve LVT, particularly Amtico and
              experience and a commitment to delivering high-quality   Karndean, where precision and templates are key. ‘It takes skill
            Icommercial flooring projects across the UK.          to fit correctly, and I enjoy that part of the work,’ he explains.
              Based in Dumfries with a unit in Glasgow, 360 Degree Flooring   Over the years, Ian and his team have taken on projects across
            specialises in LVT, safety flooring, staircases, carpets, and wall   the UK, from London to the Shetland Isles, and continue to
            coverings such as Whiterock. The company focuses almost   travel widely for clients. Care homes remain a core part of the
            exclusively on commercial projects, including care homes,   business, alongside student accommodation, local authorities,
            student accommodation, local councils, NHS facilities, and   and NHS facilities. The company also occasionally works with
            universities.                                         contractors and larger national clients, maintaining flexibility
              The business has been operating for 11 years. Ian, now   while keeping a strong commercial focus.
            41, began in the flooring industry at 16 as a domestic carpet   Like any business, Ian has encountered challenges. One
            fitter after persistently approaching companies looking for   notable experience came during Covid-19 when 360 Degree
            apprenticeship opportunities.                         Flooring navigated the complexities of furlough and essential
              ‘I just kept harping on, asking if they were looking for an   worker status.
            apprentice,’ he recalls. From there, he gained experience in   A project at Chelsea Creek in London required flooring in
            commercial flooring, a                                temporary site huts, and Ian decided to take his team off
            very different environment                                                        furlough to complete the
            from domestic work,                                                               work. Despite previous
            which sharpened his eye                                                           delays with the client and
            for detail and precision.                                                         a sense of caution, he
            That combination of                                                               trusted his team and went
            domestic and commercial                                                           ahead.
            training gave him a strong                                                         The client ultimately
            foundation for running his                                                        went out of business,
            own business.                                                                     resulting in a financial
              Ian launched 360                                                                setback of about £30,000.
            Degree Flooring in his                                                            Ian reflects positively on
            early thirties. He chose                                                          the experience: ‘It wasn’t
            the name deliberately to                                                          ideal, but it taught me the
            reflect a company that                                                            importance of trusting my
            could cover all angles and                                                        instincts while balancing
            offer a complete service,                                                      ©Billy McRorie Wikipedia  risk and opportunity. Every
            independent of his own                                                            challenge is a chance to
            identity.               360 Degree Flooring is based in Dumfries (pictured) with a unit in Glasgow  learn and grow.’
              ‘I wanted it to be a company that could grow with or without   Onsite conditions are another consideration, requiring careful
            me, something that could eventually involve my kids or even be   planning and problem-solving. Ian emphasises the importance
            sold one day,’ he explains. His philosophy has always been to   of preparation and collaboration with other trades to ensure
            maintain a hands-on approach while keeping the team tight-  projects run smoothly. He also keeps pace with trends, noting
            knit, ensuring quality is never compromised.          that while domestic LVT remains strong, commercial projects
              The company currently employs eight core fitters, supported   such as care homes often prioritise safety flooring, durability,
            by trusted subcontractors when required. Ian values building   and suitability for heavy use.
            a team he can rely on, particularly in an industry where skilled   Ian’s commitment to his team extends beyond training and
            and qualified installers are hard to find. ‘Training and experience   technical skill. He strives to provide opportunities for growth,
            are key,’ he says. ‘I’ve had to train nearly all my guys myself. It   mentorship and responsibility. ‘It’s not just about laying floors;
            takes time and patience, but it pays off in quality work and loyal,   it’s about developing people, creating a strong, motivated team,
            capable staff.’                                       and maintaining standards consistently across projects.’ This
              He acknowledges that recruiting is a challenge across the   philosophy allows 360 Degree Flooring to manage projects
            sector, especially for leadership roles, but focuses on developing   efficiently while keeping client satisfaction high.
            talent from within to ensure continuity and consistency.  Despite the challenges of recruitment, fluctuating demand
              Ian is passionate about the hands-on aspect of flooring.   and onsite complications, Ian continues to focus on delivering
            ‘Nothing beats seeing the finished product,’ he says. ‘You might   quality. He has no ambition to scale the business too quickly,
            be doing the last part of a building, but when you walk out   preferring controlled growth that ensures every project is
            and see it all completed properly, it’s incredibly satisfying.’ His   completed to a high standard. 


            www.contractflooringjournal.co.uk                                                                          11
            @CFJMagazine                                                                                    CFJ July 2026
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