Page 8 - CFJ_Jul26
P. 8

InPerson

              Helen Holland



              The managing director of
              New Homes Flooring tells

              David Strydom that although
              most of her company’s
              work is domestic newbuild
              housing, market changes
              have brought adaptations








































                                                   What is New Homes Flooring, and    organising deliveries to managing
                                                   what’s your role within it?        contracts, but today my focus is on
                                                   We’re a flooring contracting business   running the business and ensuring
                                                   focused primarily on the newbuild   everything operates smoothly.
                                                   housing sector. I’ve worked in the
                     talk                          industry for about 28 years, operating   How do you make sure installation
                                                                                      quality stays consistent across
                                                   under different company names during
                                                                                      different projects and sites?
                                                   that time. Originally, the business was
                                                                                      Over the years I’ve developed quite a
                                                   run by myself and my former partner.
                                                                                      clear idea of what’s acceptable quality
                                                   We separated in 2005, but after he
                                                   became ill with a brain tumour in 2016,
                                                                                      – my team says I’m one of the hardest
                                                   I continued the business independently   and what isn’t. I’ll admit I’m quite fussy
                                                   and later established it as a limited
                                                                                      people in the industry to work for – but
                     Trade                         newbuild housing, although in recent   proud of the work they deliver every
                                                   company. Most of our work is domestic
                                                                                      I always say that at least they can be
                                                   years we’ve taken on more commercial
                                                                                      day.
                                                                                       We’ve created a fitters’ handbook
                                                   and private domestic projects owing to
                                                                                      that sets out our expectations and
                                                   market changes and planning delays
                                                                                      standards. All our installers sign it to
                                                   affecting housing developments.
                                                     My role now is overseeing the overall
                                                                                      confirm they agree to work to those
                                                                                      standards. We also ask for photos from
                                                   operation. Over the years I’ve done
                                                                                                  www.contractflooringjournal.co.uk
          8  CFJ July 2026                         everything from warehouse work and   site every day so we can see the work
                                                                                                            @CFJMagazine
   3   4   5   6   7   8   9   10   11   12   13